{"id":547,"date":"2024-03-19T11:20:09","date_gmt":"2024-03-19T15:20:09","guid":{"rendered":"https:\/\/djpbl1vktd.wpdns.site\/?page_id=547"},"modified":"2026-05-27T12:13:09","modified_gmt":"2026-05-27T16:13:09","slug":"transfer-service","status":"publish","type":"page","link":"https:\/\/brightridge.com\/es\/residential-services\/manage\/transfer-service\/","title":{"rendered":"Servicio de transferencia"},"content":{"rendered":"<!-- Hero Cached -->\n<style>\n.hero-contain{max-width: 1440px;margin-right:auto;margin-left:auto}\n#hero-section{\n  background-image: url(https:\/\/brightridge.com\/wp-content\/uploads\/2024\/06\/Transfer-Residential-Service.png);\n  background-position: center center !important;\nbackground-position-y:4% !important\n}\n#hero-section > .mask{\n  background-color: #000000A1 !important;\n}\n<\/style>\n<div id=\"hero-section\" class=\"text-center bg-image fs-18\">\n    <div class=\"mask py-5 px-6\">\n        <div class=\"hero-contain d-flex justify-content-start align-items-end h-100\">\n            <div class=\"lh-sm text-white\">\n<div class=\"text-start breadcrumbs\">        <div class=\"breadcrumb-container theme1\">\r\n                    <ol>\r\n                    <\/ol>\r\n        <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"BreadcrumbList\",\r\n            \"itemListElement\": [\r\n                            ]\r\n        }\r\n    <\/script>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container {\r\n            font-size: 13px;\r\n        }\r\n\r\n        .breadcrumb-container ul {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n\r\n        .breadcrumb-container li {\r\n            box-sizing: unset;\r\n            display: inline-block;\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n\r\n        .breadcrumb-container li a {\r\n            box-sizing: unset;\r\n            padding: 0 10px;\r\n        }\r\n\r\n        .breadcrumb-container {\r\n            font-size: 16px !important;\r\n            padding: ;\r\n            margin: ;\r\n        }\r\n\r\n        .breadcrumb-container li a {\r\n            color: #389eff !important;\r\n            font-size: 16px !important;\r\n            line-height: 16px !important;\r\n        }\r\n\r\n        .breadcrumb-container li .separator {\r\n            color: #c5c5c5 !important;\r\n            font-size: 16px !important;\r\n        }\r\n\r\n        .breadcrumb-container li:last-child .separator {\r\n            display: none;\r\n        }\r\n\r\n            <\/style>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container.theme1 li {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n        .breadcrumb-container.theme1 a {\r\n            background: #ffffff;\r\n            display: inline-block;\r\n            margin: 0 5px;\r\n            padding: 5px 10px;\r\n            text-decoration: none;\r\n        }\r\n    <\/style>\r\n        <style type=\"text\/css\">\r\n        .breadcrumb-container{}\r\n.breadcrumb-container ul{}\r\n.breadcrumb-container li{}\r\n.breadcrumb-container a{}\r\n.breadcrumb-container .separator{}\r\n    <\/style>\r\n    <script>\r\n            <\/script>\r\n        <\/div>\r\n        <\/div>\n                <h1 class=\"mb-3 lh-1 text-start fs-72 text-white fw-400\">Transfer Residential Service<\/h1>\n                <div class=\"fw-normal text-start h5 mb-1\"><hr \/>\n<p>&nbsp;<\/p><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-311a9734\">\n<div class=\"gb-container gb-container-58f7ce2d\">\n<div class=\"gb-container gb-container-56edb767\">\n\n<p class=\"wp-block-paragraph\">To transfer your electric service, please follow the steps listed below. Service requests received after 3pm will be processed the next business day. If you have any questions, please contact a Customer Service Representative at <a href=\"tel:423-952-5000\">(423) 952-5000<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note we are unable to process service requests dated more than 30 days from the date of application.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Please read the Transfer Service Agreements.<\/li>\n\n\n\n<li>Complete this form to transfer electric service.<\/li>\n\n\n\n<li>Upload an image of your valid driver&#8217;s license or state issued ID. For renters: Please upload a Proof of Occupancy\/Lease Agreement document. For property owners: Please upload Proof of Ownership document (closing disclosure, deed, purchase agreement, promissory note, proof of homeowners insurance, pre-approval document, or bill or sale).&nbsp;<\/li>\n\n\n\n<li>Submit the form by signing electronically and selecting the submit button.<\/li>\n\n\n\n<li>Once you complete the form, a copy will be emailed to you for your records.<\/li>\n<\/ol>\n\n\n<div class=\"gb-container gb-container-3811ae5e\">\n\n<h2 class=\"gb-headline gb-headline-7eec83aa gb-headline-text\">Transfer Service Agreements<\/h2>\n\n\n<div class=\"gb-container gb-container-3d4710e3 gb-accordion\">\n<div class=\"gb-container gb-container-d9419803 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f8f116d6 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Rules and Regulations<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a1260df0\">\n\n<p class=\"wp-block-paragraph\">All prospective customers desiring electricity service from BrightRidge shall enter into an application or contract for service, post a deposit, and secure&nbsp; administrative fee payments.&nbsp; Applications may be made in person or online.&nbsp; BrightRidge shall make a credit investigation for the purpose of identity theft or fraud prevention and credit worthiness for deposit consideration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Brightside Rules &amp; Regulations are applicable to all customers.&nbsp;<\/p>\n\n\n\n<a class=\"gb-button gb-button-a6361dcd\" href=\"\/wp-content\/uploads\/2024\/03\/BrightRidge_RULES_AND_REGS_Effective_1-1-2023.pdf\"><span class=\"gb-button-text\"><strong>BrightRidge Rules &amp; Regulations<\/strong><\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 39 18\" width=\"39\" height=\"18\" fill=\"none\"><path stroke=\"#7ABB4E\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"m29.987 1 8 8-8 8M37.987 9h-36.8\"><\/path><\/svg><\/span><\/a>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d5c4c50c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1a2a9552 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Payment Terms &amp; Conditions<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d9f1e003\">\n<div class=\"gb-container gb-container-e6b829d1\">\n\n<p class=\"wp-block-paragraph\">Invoices are due when issued. Invoices should be paid when received.&nbsp; You may return payments in the enclosed envelope, pay in person at BrightRidge office, via the automated phone system (423) 952-5000, SmartHub (jcpb.com), or visit Ways to Pay for a list of other locations that accept BrightRidge payments. Please note recent payments may not have been deducted from the invoice.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Good payment history. A good payment history may be established by paying monthly energy invoices by the net due date.<\/li>\n\n\n\n<li>Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a service charge of 5% will be added to the net amount due. Failure to receive an invoice does not release customers from their obligation to pay. Customers who are unable to pay, may call Customer Service at (423) 952-5014 or come to the BrightRidge office to discuss a possible payment agreement.<\/li>\n\n\n\n<li>Customers failing to pay invoices on time will be sent a disconnect notice. Disconnect notices indicate the due date and past due amount. Upon expiration of the notice, service may be disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.<\/li>\n\n\n\n<li>Payment of the past due invoice is required before service is restored. A service reconnect charge will apply and a deposit or additional deposit may also be required.<\/li>\n\n\n\n<li>Returned checks. A $30.00 fee will be charged for all returned checks.<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1e4318c5 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-476c1dda gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Tree-line Maintenance Agreement<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-3cacb4f1\">\n<div class=\"gb-container gb-container-8559b3ee\">\n\n<p class=\"wp-block-paragraph\">The American National Standards Institute (ANSI) requires a minimum of 10 feet of clearance surrounding overhead power distribution lines and up to 50 feet of clearance surrounding overhead power transmission lines. This safety zone is intended to prevent power line and tree conflicts which are costly, dangerous and cause service interruptions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trees must be planted a safe distance from power lines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Large tree varieties require the greatest distance from power lines. Recommended distances are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Distribution lines: 25&#8242; minimum<\/li>\n\n\n\n<li>Transmission lines: 50&#8242; minimum<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No trees shall be planted directly underneath electric power lines. Any trees planted directly underneath power lines are subject to removal without compensation to the owner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By completing the BrightRidge Application for Service Agreement, customers agree to adhere to the terms of this agreement.<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f4c4c810\">\n\n<iframe title=\"Transfer Residential Service \" src=\"https:\/\/form.jotform.com\/230126277126147?parentURL=https%3A%2F%2Fbrightridge.com%2Fhome-service%2Fmanage-electric-service%2Ftransfer-home-service-form%2F&amp;jsForm=true\" allow=\"geolocation; microphone; camera; fullscreen\" name=\"230126277126147\" id=\"230126277126147\" scrolling=\"yes\" style=\"width: 10px; min-width: 100%; display: block; overflow: hidden; height:1600px; border: none;\"><\/iframe>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>To transfer your electric service, please follow the steps listed below. 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