{"id":546,"date":"2024-03-19T11:19:32","date_gmt":"2024-03-19T15:19:32","guid":{"rendered":"https:\/\/djpbl1vktd.wpdns.site\/?page_id=546"},"modified":"2026-06-10T11:21:55","modified_gmt":"2026-06-10T15:21:55","slug":"start-service","status":"publish","type":"page","link":"https:\/\/brightridge.com\/es\/residential-services\/manage\/start-service\/","title":{"rendered":"Comienza el servicio"},"content":{"rendered":"<!-- Hero Cached -->\n<style>\n.hero-contain{max-width: 1440px;margin-right:auto;margin-left:auto}\n#hero-section{\n  background-image: url(https:\/\/brightridge.com\/wp-content\/uploads\/2024\/06\/Residential-Services-2.png);\n  background-position: center center !important;\nbackground-position-y:34% !important\n}\n#hero-section > .mask{\n  background-color: #000000A1 !important;\n}\n<\/style>\n<div id=\"hero-section\" class=\"text-center bg-image fs-18\">\n    <div class=\"mask py-5 px-6\">\n        <div class=\"hero-contain d-flex justify-content-start align-items-end h-100\">\n            <div class=\"lh-sm text-white\">\n<div class=\"text-start breadcrumbs\">        <div class=\"breadcrumb-container theme1\">\r\n                    <ol>\r\n                    <\/ol>\r\n        <script type=\"application\/ld+json\">\r\n        {\r\n            \"@context\": \"http:\/\/schema.org\",\r\n            \"@type\": \"BreadcrumbList\",\r\n            \"itemListElement\": [\r\n                            ]\r\n        }\r\n    <\/script>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container {\r\n            font-size: 13px;\r\n        }\r\n\r\n        .breadcrumb-container ul {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n\r\n        .breadcrumb-container li {\r\n            box-sizing: unset;\r\n            display: inline-block;\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n\r\n        .breadcrumb-container li a {\r\n            box-sizing: unset;\r\n            padding: 0 10px;\r\n        }\r\n\r\n        .breadcrumb-container {\r\n            font-size: 16px !important;\r\n            padding: ;\r\n            margin: ;\r\n        }\r\n\r\n        .breadcrumb-container li a {\r\n            color: #389eff !important;\r\n            font-size: 16px !important;\r\n            line-height: 16px !important;\r\n        }\r\n\r\n        .breadcrumb-container li .separator {\r\n            color: #c5c5c5 !important;\r\n            font-size: 16px !important;\r\n        }\r\n\r\n        .breadcrumb-container li:last-child .separator {\r\n            display: none;\r\n        }\r\n\r\n            <\/style>\r\n    <style type=\"text\/css\">\r\n        .breadcrumb-container.theme1 li {\r\n            margin: 0;\r\n            padding: 0;\r\n        }\r\n        .breadcrumb-container.theme1 a {\r\n            background: #ffffff;\r\n            display: inline-block;\r\n            margin: 0 5px;\r\n            padding: 5px 10px;\r\n            text-decoration: none;\r\n        }\r\n    <\/style>\r\n        <style type=\"text\/css\">\r\n        .breadcrumb-container{}\r\n.breadcrumb-container ul{}\r\n.breadcrumb-container li{}\r\n.breadcrumb-container a{}\r\n.breadcrumb-container .separator{}\r\n    <\/style>\r\n    <script>\r\n            <\/script>\r\n        <\/div>\r\n        <\/div>\n                <h1 class=\"mb-3 lh-1 text-start fs-72 text-white fw-400\">Start Residential Electric Service<\/h1>\n                <div class=\"fw-normal text-start h5 mb-1\"><hr \/>\n<p>&nbsp;<\/p><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-311a9734\">\n<div class=\"gb-container gb-container-58f7ce2d\">\n<div class=\"gb-container gb-container-56edb767\">\n\n<p class=\"wp-block-paragraph\">Getting started with residential electric service from BrightRidge is simple. If you are setting up electric service in your name at a new residence, complete the form below or stop by our office to get service started. Service requests received after 3pm will be processed by the next business day, and same-day service may be accommodated when possible.<br><br>If you already have BrightRidge service and are moving to another address within the service area, you may need to <a href=\"https:\/\/brightridge.com\/residential-services\/manage\/transfer-service\/\">transfer service<\/a> instead of submitting a new request.<\/p>\n\n\n\n<a class=\"gb-button gb-button-df0aa54a gb-button-text btn bg-white\" href=\"\/residential-services\/manage\/transfer-service\/\">Transfer Residential Service<\/a>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What You\u2019ll Need to Start Residential Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before completing the form, gather the information and documents below so you have everything ready when submitting your request. Please note we are unable to process service requests dated more than 30 days from the date of application.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To Get Started, Please Have:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service address and requested start date<\/li>\n\n\n\n<li>Primary contact information<\/li>\n\n\n\n<li>Date of birth<\/li>\n\n\n\n<li>Social Security Number (used for identity verification and deposit determination)<\/li>\n\n\n\n<li>A valid driver\u2019s license or state-issued ID for upload (Account holder name must match ID)<\/li>\n\n\n\n<li>Lease agreement or proof of occupancy for renters<\/li>\n\n\n\n<li>Proof of ownership for property owners, such as a deed, closing disclosure, purchase agreement, or similar documentation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Having these items ready ahead of time can help prevent delays during the service setup process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Please read the New Service Agreements before completing the form below.<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-7eec83aa gb-headline-text\">New Service Agreements<\/h2>\n\n\n<div class=\"gb-container gb-container-3d4710e3 gb-accordion\">\n<div class=\"gb-container gb-container-b571fe29 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ff7d466e gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Service &amp; Deposit Requirements<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f5e99f0a\">\n\n<p class=\"wp-block-paragraph\">BrightRidge will use Equifax on new accounts to validate identification and determine deposit requirements as mandated by the RED FLAGS RULE of the Fact Act (Fair and Accurate Credit Transactions Act). Our standard deposit is $300 for residential electric service. Deposits may be waived or lowered depending upon the results of a credit check from Equifax, our authorized credit reporting agency, or upon our review of payment history on existing BrightRidge accounts. In the event a credit report is performed, BrightRidge does not see a credit score.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Deposit requirements must be met before an application will be processed. Deposits are not refunded until the customer no longer has an account with BrightRidge at which time the last bill will be deducted. Any deposit interest is applied annually to the account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AT RISK POLICY: BrightRidge reserves the right to require additional deposit funds if the customer&#8217;s account is found to be an at-risk account.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Applicable BrightRidge Service Fees (Administrative Fees &#8211; see Schedule A of the BrightRidge Rules &amp; Regulations for a list of charges and fees) will be billed for any new connection of service, transfers of service, and name changes.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d9419803 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f8f116d6 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Rules and Regulations<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a1260df0\">\n\n<p class=\"wp-block-paragraph\">If you request electric service from BrightRidge, you will be asked to complete an application or contract for service, post a deposit, and secure administrative fee payments.&nbsp; Applications may be made in person or online.&nbsp; BrightRidge will review your credit history for the purpose of identity theft or fraud prevention and credit worthiness for deposit consideration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The BrightRidge Rules &amp; Regulations are applicable for all customers.<\/p>\n\n\n\n<a class=\"gb-button gb-button-a6361dcd\" href=\"https:\/\/brightridge.com\/wp-content\/uploads\/2025\/06\/BrightRidge-Rules-and-Regulations-Effective-7-1-2025-Final.pdf\"><span class=\"gb-button-text\"><strong>BrightRidge Rules &amp; Regulations<\/strong><\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 39 18\" width=\"39\" height=\"18\" fill=\"none\"><path stroke=\"#7ABB4E\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"m29.987 1 8 8-8 8M37.987 9h-36.8\"><\/path><\/svg><\/span><\/a>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-619127cf gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-3046f2fd gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Payment Terms &amp; Conditions<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-813e0527\">\n<div class=\"gb-container gb-container-bb865ac5\">\n\n<p class=\"wp-block-paragraph\">Invoices are due when issued. Invoices should be paid when received.&nbsp; You may return payments in the enclosed envelope, pay in person at BrightRidge office, via the automated phone system <a href=\"tel:(423) 952-5000\">(423) 952-5000<\/a>, <a href=\"https:\/\/brightridge.com\/smart-hub\/\" data-type=\"page\" data-id=\"541\">SmartHub<\/a> or visit <a href=\"https:\/\/brightridge.com\/residential-services\/\/billing-payment\/\" data-type=\"page\" data-id=\"489\">Ways to Pay<\/a> for a list of other locations that accept BrightRidge payments. Please note recent payments may not have been deducted from the invoice.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Good payment history. A good payment history may be established by paying monthly energy invoices by the next due date.<\/li>\n\n\n\n<li>Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a service charge of 5% will be added to the net amount due. Failure to receive an invoice does not release customers from their obligation to pay. Customers who are unable to pay, may call Customer Service at <a href=\"tel:(423) 952-5000\">(423) 952-5000<\/a> or come to the BrightRidge office to discuss a possible payment agreement.<\/li>\n\n\n\n<li>Customers failing to pay invoices on time will be sent a disconnect notice. Disconnect notices indicate the due date and past due amount. Upon expiration of the notice, service may be disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.<\/li>\n\n\n\n<li>Payment of the past due invoice is required before service is restored. A service reconnect charge will apply and a deposit or additional deposit may also be required.<\/li>\n\n\n\n<li>Returned checks. A $30.00 fee will be charged for all returned checks.<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d5c4c50c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1a2a9552 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Tree-Line Maintenance Agreement<\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d9f1e003\">\n<div class=\"gb-container gb-container-e6b829d1\">\n\n<p class=\"wp-block-paragraph\">The American National Standards Institute (ANSI) requires a minimum of 10 feet of clearance surrounding overhead power distribution lines and up to 50 feet of clearance surrounding overhead power transmission lines. This safety zone is intended to prevent power line and tree conflicts which are costly, dangerous and cause service interruptions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trees must be planted a safe distance from power lines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Large tree varieties require the greatest distance from power lines. Recommended distances are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Distribution lines: 25\u2032 minimum<\/li>\n\n\n\n<li>Transmission lines: 50\u2032 minimum<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No trees shall be planted directly underneath electric power lines. Any trees planted directly underneath power lines are subject to removal without compensation to the owner.<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-71edf32a\">\n\n<iframe title=\"Start Residential Service \" src=\"https:\/\/form.jotform.com\/230033797432151?parentURL=https%3A%2F%2Fbrightridge.com%2Fhome-service%2Fmanage-electric-service%2Fstart-home-service-form%2F&amp;jsForm=true\" allow=\"geolocation; microphone; camera; fullscreen\" name=\"230033797432151\" id=\"230033797432151\" scrolling=\"yes\" style=\"width: 10px; min-width: 100%; display: block; overflow: scroll; height: 1300px; border: none;\"><\/iframe>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">What Happens After You Submit?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your request is submitted, BrightRidge will begin processing the information needed to start your residential electric service.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>BrightRidge reviews your information:<\/strong> The customer service team reviews your request, verifies account details, and confirms any required documentation.<\/li>\n\n\n\n<li><strong>Most service requests are processed by the next business day:<\/strong> Requests submitted after 3:00 PM may be processed the following business day. Same-day service may be available depending on timing and availability.<\/li>\n\n\n\n<li><strong>BrightRidge may contact you if additional information is needed:<\/strong> If anything is missing or clarification is required, a team member will reach out to help keep your request moving forward.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div class=\"gb-container gb-container-ff3fbb5d gb-accordion\">\n<div class=\"gb-container gb-container-7749129e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-775c3cb8 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\"><strong>How long does it take to start residential electric service?<\/strong><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-82fa9ce0\">\n\n<p class=\"wp-block-paragraph\">Most residential service requests are processed by the next business day. Requests submitted after 3:00 PM may be processed the following business day. BrightRidge also makes every effort to accommodate same-day service when scheduling allows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note that service requests cannot be scheduled more than 30 days in advance.<\/strong><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-cd959f4c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-7be73cf0 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\"><strong><strong>Will I need to pay a deposit to start service?<\/strong><\/strong><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-5ca69bbd\">\n\n<p class=\"wp-block-paragraph\">A deposit may be required when starting residential electric service. BrightRidge uses identity verification and credit review through Equifax to determine deposit requirements, as required under federal identity protection guidelines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The standard residential deposit is typically $300, though deposit amounts may be lowered or waived depending on credit review results or existing payment history with BrightRidge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Deposits must be completed before service can begin.<\/strong><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a32da9c4 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-2389bd2f gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\"><strong><strong>What information do I need to provide to start service?<\/strong><\/strong><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a10b4d69\">\n\n<p class=\"wp-block-paragraph\">To start residential electric service, you will need to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service address and requested start date<\/li>\n\n\n\n<li>Primary contact information<\/li>\n\n\n\n<li>Date of birth<\/li>\n\n\n\n<li>Social Security Number for identity verification and deposit determination<\/li>\n\n\n\n<li>A valid driver\u2019s license or state-issued ID<\/li>\n\n\n\n<li>Proof of occupancy for renters or proof of ownership for property owners<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Having these items ready before completing the form can help avoid delays.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9e166b0e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-a5393cfe gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\"><strong><strong>Should I start or transfer service if I\u2019m moving?<\/strong><\/strong><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-0b6304bb\">\n\n<p class=\"wp-block-paragraph\">If you are opening a new account or setting up electric service in your name at a residence for the first time, use the Start Service form.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you already have a BrightRidge account and are moving within the service area, you may need to transfer your existing service instead of starting a new request.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-3aef7660 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-3b1982e8 gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\"><strong><strong>How do I know if BrightRidge serves my address?<\/strong><\/strong><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-4ff892b1\">\n\n<p class=\"wp-block-paragraph\">BrightRidge provides residential electric service in Washington County and parts of Sullivan, Carter, and Greene counties.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not sure if BrightRidge serves your address? Contact the customer service team before submitting your request to confirm service availability.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d6aee121 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-3ba226af gb-accordion__toggle\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" ariahidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><span class=\"gb-button-text\"><strong><strong><strong>Who do I contact if I have questions about my request?<\/strong><\/strong><\/strong><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b54ea4b8\">\n\n<p class=\"wp-block-paragraph\">If you have questions about starting service, required documents, deposits, fees, or service availability, contact a BrightRidge Customer Service Representative at (423) 952-5000.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also visit the BrightRidge office in person at 2600 Boones Creek Road in Johnson City.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Related Residential Service Resources<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/brightridge.com\/residential-services\/manage\/transfer-service\/\">Transfer Service<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/brightridge.com\/residential-services\/manage\/stop-service\/\">Stop Service<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/brightridge.com\/residential-services\/billing-payment\/\">Billing &amp; Payment Options<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/brightridge.com\/residential-services\/manage\/home-fees-deposits\/\">Deposits &amp; Fees<\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Getting started with residential electric service from BrightRidge is simple. If you are setting up electric service in your name at a new residence, complete the form below or stop by our office to get service started. Service requests received after 3pm will be processed by the next business day, and same-day service may be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":436,"parent":510,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_searchwp_excluded":"","scheme-type":"","footnotes":""},"wf_page_folders":[26],"class_list":["post-546","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Start Residential Electric Service | BrightRidge<\/title>\n<meta name=\"description\" content=\"Start new electric service with BrightRidge. 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