Recovery costs exceed $1 million at BrightRidge; focus on serving customers


 

JOHNSON CITY — Early damage and recovery costs for Hurricane Helene exceed $1 million dollars and rising, BrightRidge directors learned at their regular board meeting Tuesday.

At the height of the storm, more than 33,000 of BrightRidge’s 83,000 electric customers were without power. More than 155,000 feet of conductor wire and 160 utility poles have been replaced, with 112 transformers damaged or destroyed. Of that total, 35 pole and pad-mounted transformers have not yet been located.

“We were prepared, and we reacted because we were ready,” BrightRidge Board of Directors Member Ken Huffine said at the meeting when discussing storm response outcomes.

BrightRidge Chief Financial Officer Brian Bolling told the board that the public power company is well positioned to absorb storm costs, while potential federal or state reimbursements will not be determined until later in the recovery process. Bolling projected total costs will likely approach $1.8 million.

 “I would also point out storm costs tabulated so far do not include contracted labor invoices, so we know that million-dollar figure is going to go up,” Bolling said.

BrightRidge CEO Jeff Dykes noted the critical importance of BrightRidge contractors Pike Electric and Kendall Vegetation Services to the effort, particularly in restoring power lines across five destroyed Nolichucky River crossings.

“I cannot say enough about how incredibly proud our community and our Board of Directors are of the work performed by our BrightRidge team and our contractors,” Dykes said. “This is the most dedicated group of public servants I have ever had the privilege and honor of leading. Our entire team went to work around the clock and did not let up until power was restored.”

BrightRidge has also extended a three-phase circuit across the site of the destroyed Alfred Taylor Bridge on TN Highway 81S to a metering point near the KOA campground that now feeds power to Erwin Utilities customers in the Embreeville, Bumpass Cove and Little Germany communities.

Moving forward, BrightRidge will continue working closely with local, state and federal officials as roads are rebuilt to construct permanent facilities to replace the temporary infrastructure currently deployed in storm damaged areas.

“Our electric system is stable and prepared to serve our customers as they begin the long recovery process,” Dykes said. “We encourage our customers who can consider donating wherever they can, as we all continue to pray for safety and a quick recovery.”

Also Tuesday, BrightRidge directors ratified a previously announced $150,000 donation to the Region Ahead small business recovery effort and continued free BrightRidge Broadband wi-fi in the parking lots around South Central Elementary School. 

As power restoration is complete, BrightRidge has released several crews to aid recovery efforts in Johnson County, with several contracted crews also were released to aid efforts in hard hit neighboring counties.

“We are a public power company managed by a locally appointed board of directors,” Dykes said. “And that means we are going to do all we possibly can to help our region continue to recover and prosper.”

About BrightRidge

BrightRidge is a publicly owned electric utility serving 83,671 customers in Washington, Sullivan, Carter and Greene counties. It is the 10th largest local power company in the Tennessee Valley Authority service area. BrightRidge Broadband, a division of BrightRidge, offers nation-leading 10GB symmetrical fiber-to-the-premise services to more than 30,000 locations in its service area.