Newsletters

JOHNSON CITY – BrightRidge electric system outages are down to around 7,000 customers at 3:15 p.m. Saturday, with all available crews deployed. At least two additional contract crews are enroute, but serious damage is widespread throughout our region as well as Western Carolina. As noted in our last update…

JOHNSON CITY – BrightRidge continues disaster assessment and recovery efforts after historic rain, wind and flooding from Tropical Storm Helene washed out bridges and roads while felling dozens of trees and power lines throughout the service area Friday. As of 6:30 p.m., it is not possible to even assess all the damage…

JOHNSON CITY – BrightRidge crews and contractors are responding to about 13,165 outages around its service territory as Tropical Storm Helene continues to move through the region. Motorists should avoid travel unless essential at least until the storms blow through as expected by forecaster later this afternoon.

JOHNSON CITY — BrightRidge continues to prepare for stormy conditions and high winds as tropical weather is anticipated to impact the region through at least this weekend, with the highest risk currently projected for tomorrow. BrightRidge retains 14 crews in both its service and construction divisions…

JONESBOROUGH – The Tennessee Valley Authority (TVA) announced the completion of its 6,000th Home Uplift project at a Friday morning ceremony with BrightRidge and the Morton family at their Jonesborough home newly improved through the program. The family purchased their home while living abroad in Japan…

JOHNSON CITY – BrightRidge, the City of Johnson City, and the Tennessee Department of Environment and Conservation celebrated an important milestone for electric vehicle adoption in the region with a Thursday morning ribbon-cutting of the first public Level 3 EV fast charger in Johnson City and Washington County.

JOHNSON CITY – BrightRidge Broadband will be extending nation-leading fiber optic broadband service to 1,868 unserved homes in Washington County and 199 unserved homes in Greene County over the next 30 months, with the total $9.54 million project also providing service to another 3,826 homes along the Middle Mile…

JONESBOROUGH – BrightRidge presented a Solar School participation award of $76,776 to the Washington County Board of Education at Thursday’s board meeting, larger than the $47,079 award in 2023 as production rose at Martin Solar Farm. “We believe distributed solar generation in partnership with high-quality producers saves money…

JOHNSON CITY – The Tennessee Valley Authority and BrightRidge are asking customers to reduce their electrical usage where possible as temperatures continue to fall. The measure, formally called Emergency Load Control Plan Step 20, is an appeal to customers to begin voluntary load reductions where possible.

JOHNSON CITY – Technology upgrades will impact the BrightRidge SmartHub mobile application and other electronic payment systems on Saturday while automated metering system improvements will temporarily impact automated outage notification on Monday and Tuesday.